Returns & Exchanges
At Dynamic Nail Supply, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened items in their original packaging.
Initiate Your Request
Contact our support team with your order number and the names of the items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully pack the unused products in their original boxes, ensuring all seals are intact to prevent damage during transit back to our warehouse.
Ship the Package
Affix the provided return label or use a trackable shipping service to send your package to our returns processing center.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing