Frequently Asked Questions
Your guide to professional nail supplies and order support.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
Do you offer professional discounts for licensed technicians?
Yes, Dynamic Nail Supply offers exclusive pricing for licensed professionals. Please create an account and upload a copy of your license to be verified for pro-tier pricing.
What is your return policy on gels and liquids?
Due to health and safety regulations, we cannot accept returns on opened or used gels, acrylic liquids, or polishes. Unopened items in original packaging can be returned within 14 days of delivery.
Do you ship internationally?
Currently, we ship to the United States and Canada. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 30 minutes of placing your order if you need to make urgent changes.
Are your products compatible with other professional brands?
Our acrylic powders and gel systems are designed for high compatibility; however, for the best results and guaranteed longevity, we recommend using our complete system together.